Privacy Policy
When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy. C Bioderma Inc. will occasionally update this Privacy Policy. When a revision is made we will revise the “last updated” date on this page. We encourage you to check the date of our Privacy Policy each time you visit our Website for any updates or changes. Your use of our Website constitutes your consent to this Privacy Policy, including any changes or updates. We may make additional features, functionality, offers, activities, or events (“opportunities”) available to you subject to additional or different privacy rules that we disclose in connection with those opportunities.
Collection and Use of Information
In general, you can browse our website without telling us who you are or revealing any personal information about yourself. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information that you provide to us through whatever means you provide such information (through our website, via e-mail, over the telephone, etc.). Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, home, billing or other physical address or email address as well as any information associated with the foregoing. In addition to your contact information, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, phone number or other contact information, and credit card information. We may combine the information you provide to us over time and we may combine such information with information publicly available, collected through data collection devices, and information we receive from our partners, affiliates and other third parties.
Use of Your Personal Information
We may use the information we collect about you to:
- Facilitate your purchases and provide the services you request
- Confirm and track your order
- Respond to your inquiries and requests
- Compare and review your personal information for errors, omissions and accuracy
- Prevent and detect fraud or abuse
- Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience
- Identify your product and service preferences
- Understand our customer demographics, preferences, interests, and behavior
You may at some time forward to us a name of a friend. The information we collect about you and your friend will be used in ways described in this privacy policy.
Personal Information We May Share with Others
In certain circumstances, we may share your personal information with trusted partners.
Compliance with Law and Fraud Protection: We may, and you authorize us to use and disclose any information, including personal information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process, or governmental request; (2) in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law; (3) to other companies and organizations for credit fraud protection and risk reduction; and (4) to enforce any agreement we have with you.
Business Transfer: Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.
Other Uses of Your Information
When you visit our website, we collect your IP address to, among other things, help diagnose problems with its server, administer and tune the operation of its website, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our website. Your IP address may also be used in combination with your personal information to prevent fraud or abuse, customize your shopping experience, improve our website, customer service, products, and promotional efforts, and to understand your preferences, patterns and interests.
We may collect data through cookies, web logs, web beacons (also known as pixel gifs or action tags) and other monitoring technologies to enhance your browsing and shopping experience on our website. “Cookies” are small pieces of information stored by your browser on your computer’s hard drive to collect information about your activities on our website. Web beacons are small strings of code placed on a web page or within an email for the purpose of transferring information.
We use cookies and web beacons to deliver our ads, improve and measure the usability, track visits from our affiliates and partners, performance and effectiveness of our website, improve and measure the effectiveness of our marketing programs, learn how customers use our website, estimate our audience size, deliver co-branded services, and to customize your shopping experience. Examples of the type of information we collect through these collection devices, includes: total visitors to the website, pages viewed, unique visitors, time spent on our website and on certain web pages, etc.
We may authorize third parties to use cookies, web beacons and other monitoring technologies to compile information about the use of the website or interaction with advertisements appearing on the website.
You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on the website.
Links
Our website may provide links to other third-party websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these websites.
Security
We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. When we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. While we strive to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure and, accordingly, we cannot guarantee or warrant the security of any information you disclose or transmit to us.
Accessing and Updating Your Information
If the personally identifiable information C Bioderma Inc. has gathered from you changes or you would like to access, correct, or delete such information, we will gladly provide you access to, correct, or delete (to the extent allowed by law) any personal information we have collected about you. To request access to, a correction to, or deletion of your personal information, please send an e-mail to customerservice@excelreleaf.com
Choice/Opt-Out
We want to communicate with you only if you want to continue to hear from us.
Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us. It also does not affect our use of your non-personally identifiable information.
Your California Privacy Rights
If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates receiving your information in the past year, please submit a written request to the following address:
C Bioderma Inc.
8581 Santa Monica Blvd. #310
West Hollywood, CA 90069
attn: California Privacy.
Please allow up to 30 days for us to process your request. You may submit such a request once per year.